Monday - Friday - 8:30 am - 7:00pm (Due to staff shortages our clinic may be open until 5 or 5:30pm on certain days)

Weekends and Public Holidays - Closed

We are a Mixed Billing Clinic. Accounts must be settled on day of consult. Bulk Billing exemptions MAY apply.

Standard Consultation $80 - Rebate $42.85 - (Out of pocket - $37.15)

Long Consultation $114 - Rebate $82.90 - (Out of pocket - $31.10)

Private Fees can be paid on the day by Cash or EFTPOS and the facility to directly process your Medicare rebate is available on site. 

Consultation Fees exclude extra service costs such as Procedure Fees, Materials Used and Vaccinations.

If you are coming in for more than just a General Check Up, we encourage you to read about the services we provide click here to read about all the services we provide.

NURSE-ON-CALL Helpline 1300 60 60 24

Our Clinic:

• If you have cold & flu symptoms please do a RAT test before attending. Do not attend the clinic if you test Positive. Phone consults will be available. If you test negative, please wear a mask. 

• Want to get the most out of your Video call? Click Here

Important Links:

• COVID Information for every language Click Here
• COVID + or Close Contact Information Click Here
• Testing for COVID Click Here

If you are visiting us, Free Parking is available with a displayed parking permit on the dashboard of your vehicle.

Please ask reception for a Parking Permit if you will be here for >1 hour.

Our clinic underwent accreditation of the RACGP standards for General Practice 2022 and are pleased to announce we surpassed the process in all aspects.  

Watch the video below to find out what it means to attend an Accredited Practice.

As per the Berwick Healthcare practice policy patient's must book a follow up appointment with their doctor to discuss results. If there are any urgent results a doctor will contact the patient to make an appointment.

For patients of the practice who are too unwell to attend the clinic a home visit can be arranged by phoning the practice nurse before 10 am

Our clinic uses the TIS National and Auslan interpreting services to help our patients with their consultation. Speak to reception if an interpreter is needed for your consultation.

Please note AUSLAN interpreting is accessed through your NDIS. If you do not have NDIS, please click here to e-mail Auslan Connections.

Our clinic is registered with Healthink and Argus for secure communication between practitioners. If this is not available, we communicate via fax.

We use encryption software to password protect any confidential information sent via e-mail.

If moving to another clinic we will require a signed request from you to release your medical history which will be sent as a Health Summary at no cost.  If you prefer to have your full file transferred, we can send on CD by registered post to the requesting doctor or you may choose to come and collect. 

There will be a $20 administration fee for full history transfer via registered post or $10 if you collect the disk from the front desk.

Phone consults ONLY for existing patients who consulted in clinic within the last 12 months.

Doctors can be contacted by phone, all urgent calls will be dealt with promptly. 

Drugs of addiction will not be prescribed over the phone and will need a face to face consultation.  Please also note our practice policy also states that NO Drugs of addiction will be prescribed on first visits.

Please contact us on 9796 1500 If you believe you have left something at our clinic. We will hold item/s up to 2 weeks on site.

This practice follows the Commonwealth Privacy Act - Privacy Amendment (Private Sector) Act 2000 in relation to your records. All staff have signed confidentiality contracts and are aware of the importance of maintaining security of your records.

• For a detailed read of how we keep your personal information private in our practice, please click here.
• Click here to read our Social Media Policy
• Click here to read our E-mail Policy